Buckle up for this month’s Meet the Team, with Jessica Swank, who brings the speed to our quotations department. Jessica’s job is all about living in the fast lane as a quick quotes specialist, but the same can be said about her life at home as she juggles marriage, parenting and the upcoming Dodger baseball season. We hope Jessica’s son doesn’t mind sharing, because our staff knows her best as Momma Jess, due to her nurturing and caring spirit (Cliff even has her as his west coast emergency contact)! Jess is a blonde at heart and admits that she can sometimes, (ok pretty much daily), ask ditzy questions, but she loves being able to make everyone laugh and is a great sport when it comes to laughing at herself. Let’s switch things into high gear and introduce our fast acting, quick quotes specialist!
Q: How did you get started in the lighting industry?
JS: It was really about being in the right place at the right time. I had been working for a plastic surgeon and was at a standstill in my career. I reached out to my friend, Lee, inquiring about any job leads she was aware of in her industry. Luckily, she got me in touch with Kristin, who interviewed me and I left with the job later that day. I would’ve never imagined my career transitioning into lighting but now that I’ve been here for almost 2 years, I couldn’t be happier that this opportunity fell into my lap.
Q: What’s your favorite part of your job?
JS: I love the quick turnaround aspect of my job. Quick quotes are supposed to come back to the customer in 30 minutes, but I always strive for a faster time. When customers get a quote back in 5 or 10 minutes, they’re really appreciative of the customer service. Guiding the customer’s journey from the beginning, starting from scratch, is very rewarding. I also love when one of my co-workers comes back to me and lets me know that we’re moving forward with a project I initially quoted.
Q: What do you like best about the culture at SDLA?
JS: I know we all say this, but I love the culture here because we truly act like one big family. I definitely spend more time with my work family than any of my friends outside of work. I enjoy working here because it’s so easy to come into work when you love the people you work with. Even the worst Monday’s aren’t so bad because there is always laughter and good times in our office. We also like to have “ Family Lunches”, where we all go out to eat or eat together in the office…we make it a point to do it at least once a week.
Q: 2018 is here, is there anything work-related you are looking forward to?
JS: I love being able to look back and see how far I’ve come. I’m excited to work with more projects that are of larger sizes. While it can be intimidating to quote large projects, the challenge really excites me. As I learn more and expand my skillset, I’m looking forward to becoming an even better resource for my co-workers. I’m very lucky to have such supportive bosses here, like Danny, who has some new ideas of things I can get involved in this year. I have a difficult time saying no to him or anyone really, so I’m always open to trying new things and I can’t wait to see what he and the rest of the principals have in mind for me!