This month’s Meet the Team profile is a one-on-one Q&A with our very own principal, Kristin Miller. Kristin is the head of operations and financials for the company.
Q: How did you get started in the lighting industry?
Miller: My dad started the agency 35 years ago. Like many teenagers… I honestly had no interest in working for the family business. I decided I wanted to be a teacher and I went to college for a degree in child development. After graduation, I asked my Dad if he had any openings to sustain me while I searched for a job. Luckily for me, he gave me a job as a receptionist, I fell in love with the industry and I’ve never looked back.
Q: How did this start shape your career?
Miller: People joke that I am the Mom of the office because I take the approach of leading by example and really making sure I am part of the team, not just leading it. I view myself as just any other employee – after all, that’s where I started. From the receptionist, to project management to quotes… I’ve seen it all. I have truly been in every employee’s role over the years, which allows me to put myself in their shoes.
Q: What has been the biggest accomplishment for you in your time at SDLA?
Miller: I think the growth we have gone through in the last 2.5 years has been a huge accomplishment. We have gone from 11 to 23 employees and moved to a new office space. It has always been important to me to build a place where employees enjoy coming to work, and I think we have accomplished that.
Q: What’s is your favorite part of your job?
Miller: That every day is different – I love it. It keeps things interesting. I also like the satisfaction that comes with finding solutions to challenging problems our customers have. It’s definitely rewarding when you figure out the puzzle, and you can say you made a difference.